We are a global professional services firm that helps organizations prepare for tomorrow by reimagining their businesses today.
WHO WE ARE?
Propelled by purpose
Reaching new heights together
Propelling the future together with data-led innovation
At Genpact, we’re redefining the boundaries of what’s possible and reimagining the future for our clients. We will elevate your standards and enhance customer service through our superior digital and data capabilities. As your global professional services partner, we will future proof your business and deliver a critical competitive edge, driving innovation and leadership in the aerospace industry.
We pride ourselves on our collaborative partnership style. We work shoulder to shoulder with our clients, meeting transformations’ inevitable challenges alongside them. This approach has earned us the highest NPS and long-term renewal rates in the industry.
At Genpact, our unparalleled tri-lingual expertise in systems, processes, and GenAI seamlessly integrates with our cutting-edge digital technology services to deliver unmatched solutions. Partnering with us means tapping into a powerhouse of innovation, guaranteeing top-tier safety standards and rapid transformative progress. Together, we achieve safe landings and propel your growth forward, creating a future where rapid transformation and secure advancements are the new norm. Join us to innovate now, embrace new technologies, and lead the industry with precision.
We’re redefining what’s possible. Reimagining your future. Finding new ways to help you raise the bar and serve your customers better. As your global professional services partner, we utilize digital and data to future-proof your business and give you a critical competitive edge.
Learn more about us
HOW WE DO IT?
At Genpact, we’re inspired by the power of possibility - the idea that what’s out of reach today can be realized tomorrow. Our culture is about being bold, ambitious, and finding new ways to drive your transformation.
• We celebrate a winning culture of acceptance, empowerment, and equal opportunity
• Our decisions are based on driving better social, economic, and environmental outcomes
• Our strong operating culture delivers measurable business impact and strategic value to our clients
• We celebrate a winning culture of acceptance, empowerment, and equal opportunity
• Our decisions are based on driving better social, economic, and environmental outcomes
• Our strong operating culture delivers measurable business impact and strategic value to our clients
DELIVERING OPERATIONAL EXCELLENCE
• Digital technology has the power to drive business transformation. But there’s more to consider than the latest innovations. First, a business operations need to be reconfigured and optimized before the stage can be set for continuous improvement
• We combine design thinking and deep domain expertise to create intelligent operations that fully harness the power of Lean Digital as well as state-of-the-art analytics
• We combine design thinking and deep domain expertise to create intelligent operations that fully harness the power of Lean Digital as well as state-of-the-art analytics
2017
Repositioned the Genpact brand and launched Genpact Cora
2007
Listed on NYSE (“G”)
2015
Launched Lean Digital
2019
Scaled next generation services in Analytics, Automation, and AI
2020
Started redefining the experience economy
Genpact understands clients' operations, embraces digital transformation, and prioritizes people and outcomes. We reimagine processes, think differently, use data to drive results, and create lasting progress.
COMMUNITY RESILIENCE
At Genpact, we believe that individual micro-actions can create a macro-transformation for all.
Genpact’s volunteering program brings the power of our 125k+ employees to our neighborhoods and communities worldwide. With each person donating just one hour of help a week, we’re unlocking 45 years of community impact every week.
PROFESSIONAL RESILIENCE
We’re driven by our curiosity and hands-on learning, which come from driving transformation every day. We share the collective intelligence of our thousands of experts to train and upskill our people.
We’re now opening parts of our internal education platform to the public, giving users access to persona-based learning paths forged in the real world to enhance professional success in a digital economy.
Building resilience
Our world is changing dramatically. Communities, people, and businesses are looking for new ways to build resilience as they step into an uncertain future. At Genpact, we’re playing our part to close the gap between those with resources and those in need. We’re helping three core groups – groups we rely on every day and, in turn, rely on us – to adapt and rise.
THE CHOICES WE MAKE TODAY WILL SHAPE TOMORROW
BUSINESS RESILIENCE
In today’s increasingly complex business environment, not all companies will make it through. Those that do will use digital innovation to rethink business models, redefine agility, and realize a new era of opportunity.
We are proud to be helping hundreds of businesses around the globe adapt and rise to become stronger than ever before.
Strengthen professional resilience
In collaboration with learning specialists EdCast, our experts have curated bite-size lessons and knowledge. They’ve used their experiences leading digital transformation for Fortune 500 companies to identify the critical skills you need to succeed in today’s economy.
PROFESSIONAL RESILIENCE
We are driven by our curiosity and hands-on learning that comes from driving transformation every day. We share the collective intelligence from our thousands of experts to train and upskill our people.
And now we are opening parts of our internal education platform to the public, giving users access to persona-based learning paths, forged in the real world to enhance professional success in a digital economy.
Our world is changing dramatically. Communities, people, and businesses are looking for new ways to build resilience as they step into an uncertain future. At Genpact, we’re playing our part to close the gap between those with resources and those in need. We’re helping groups - those we rely on every day and those that rely on us in turn - to adapt and rise.
Building resilience
THE CHOICES WE MAKE TODAY WILL SHAPE TOMORROW
COMMUNITY RESILIENCE
At Genpact, we believe that individual micro-actions can create a macro-transformation for all.
Genpact’s volunteering program brings the power of our 95,000 employees to our neighborhoods and communities around the world. With each person donating just one hour of help a week, we are unlocking 45 years of community impact every week.
BUSINESS RESILIENCE
In today’s increasingly complex business environment, not all companies will make it through. Those that do will use digital innovation to rethink business models, redefine agility, and realize a new era of opportunity.
We are proud to be helping hundreds of businesses around the globe adapt and rise to become stronger than ever before.
Strengthen professional resilience
In collaboration with learning specialists EdCast, our experts have curated bite-size lessons and knowledge. They have used their experiences leading digital transformation for Fortune 500 companies to identify the critical skills you need to succeed in today’s economy.
Strengthen professional resilience.
IIn collaboration with learning specialists EdCast, our experts have curated bite-size lessons and knowledge. They’ve used their experiences leading digital transformation for Fortune 500 companies to identify the critical skills you need to succeed in today’s economy.
A global and diverse workplace
Our geographically distributed workforce fosters an environment where individuals of diverse race, color, ethnicity, culture, gender, sexual orientation, gender identity and expression, religion, nationality, age, disability, and marital and parental status may succeed professionally and fully contribute to the goals of Genpact.
The core objectives of our diversity, equity and inclusion program are ingrained in every corner of our business, every day, and in every time zone. We are also continually leveraging benchmarks and metrics to drive transformation and continuous improvements in these strategic imperatives.
Global diversity
The current geographic spread of Genpact's senior management (SVPs and VPs)
48% IN US AND LATIN AMERICA
14% IN EUROPE
33% IN INDIA
3% IN CHINA AND JAPAN
1% IN PHILLIPINES
Our approach to diversity, equity, and inclusion is based on four pillars that help us fulfill our purpose.
Attracting diverse talent
Genpact is dedicated to recruiting from a diverse talent pool by working with partners and universities that specialize in hiring candidates from underrepresented communities and strengthening our employee referral programs.
Building leaders
Empowering employees to reach their full potential is at the forefront of everything we do, with a special focus on supporting people from minority groups.
For example, our partnerships with Coqual and the Executive Leadership Council offer mentorship programs for diverse employees. And our partnership with Moving Ahead and the 30% Club enables employees to move into leadership positions with support from external mentors. Other initiatives include our:
• Women's Leadership Program, a twelve-month course designed in collaboration with Harvard Business Publishing to accelerate the careers of the next generation of female leaders
• Racial Equity Sponsorship program that promotes, rewards, and recognizes our Black and Latinx employees by honing their skills for top management positions
• Scholarship and mentorship program for young girls from low-income backgrounds across India in partnership with the non-profit Udayan Care
For example, our partnerships with Coqual and the Executive Leadership Council offer mentorship programs for diverse employees. And our partnership with Moving Ahead and the 30% Club enables employees to move into leadership positions with support from external mentors. Other initiatives include our:
• Women's Leadership Program, a twelve-month course designed in collaboration with Harvard Business Publishing to accelerate the careers of the next generation of female leaders
• Racial Equity Sponsorship program that promotes, rewards, and recognizes our Black and Latinx employees by honing their skills for top management positions
• Scholarship and mentorship program for young girls from low-income backgrounds across India in partnership with the non-profit Udayan Care
Creating a supportive ecosystem
We're building an environment where everyone feels valued through the creation of affinity groups and an allyship program that helps us address underrepresentation of marginalized groups. They instill a sense of community where people can come together to share thoughts and common experiences.
• The Black and Latinx affinity groups serve as an external advisory group, supporting our organization's focus on building diverse talent and multicultural partnerships
• The LGBTQ+ affinity group allows us to connect with colleagues to engage our workforce in open conversations to help make Genpact more inclusive as we grow
• The affinity group for women in AI, digital, and analytics has been making a lasting impact on creating wide-ranging opportunities for women in STEM fields
• The allyship program enables employees of all backgrounds to support their colleagues
• The Black and Latinx affinity groups serve as an external advisory group, supporting our organization's focus on building diverse talent and multicultural partnerships
• The LGBTQ+ affinity group allows us to connect with colleagues to engage our workforce in open conversations to help make Genpact more inclusive as we grow
• The affinity group for women in AI, digital, and analytics has been making a lasting impact on creating wide-ranging opportunities for women in STEM fields
• The allyship program enables employees of all backgrounds to support their colleagues
Cultivating an external network
Working with our communities also furthers efforts toward social and racial justice. For example, we collaborate with expert groups such as Coqual, Anthem, Catalyst, and EDIT Development to generate pioneering research and tools for webinars, workshops, and content focused on increasing awareness of key challenges facing marginalized communities.
40% women in the global workforce, and rising
Increase in representation of women at our top levels of leadership
With 22% women at SVP level, 25% women in the Genpact Leadership Council (our highest level of leadership) and 25% women on the board
Women in Genpact (WINGS)
WINGS network has engaged more than 50,000 employees since 2016, with more than 500 Genpact clients hosting nearly 100 forums